SAFETY CLEAN PALAZZO CASTRIOTA
This period has tested us, has given us the time to reflect and think about all the solutions to always keep the quality standards of our structure high. We took this opportunity and adapted all our procedures to the indications provided to us by the Istituto Superiore di Sanità.
All our collaborators who make your experience at Palazzo Castriota unique, followed training courses in order to provide you a timely and precise management of the health emergency, with particular attention to hygiene practices and behavioral rules and are also equipped with all safety devices. (gloves, masks, splash visor).
PRE CHECK IN
24 hours before your arrival you can carry out the Pre Check-in online from the comfort of your home.
The completion of a health self-certification before access or documentation relating to the serological test will be required.
We have drawn up a management protocol that limits contacts with our operators as much as possible.
Plexyglass panels have been installed to protect guests and operators.
We have increased the investments already planned, with the implementation of new systems to ensure minimum contact with surfaces and keyboards.
All our collaborators use the appropriate PPE.
ENTRANCE TO THE ROOMS
We have activated a new room access service, you will be given a sanitized magnetic card.
SWIMMING POOL AND RELAX AREA
We have provided a distance of 1.5 meters between one sunbed and another, in order to guarantee privacy and avoid gatherings and the pool spaces are 100 square meters.
All extras and bar orders can be handled on request.
SANITIZATION AND HYGIENE OF THE ROOMS
At each departure, our rooms are sanitized with ozone treatment and all the surfaces of greatest contact (handles / knobs / switches) are sanitized with only professional alcohol-based or chlorine-based products and with the use of pre-fabricated tapes and cloths. – soaked disposable (clinical method)
Personal protective equipment is at your disposal.
Sanitizing alcoholic gels are available in each room.
The remote controls are sanitized and placed in a sterile bag.
The common areas, such as the reception, undergo a daily ozone-based sanitization and all surfaces are sanitized and sanitized several times a day with denatured alcohol-based products and chlorine-based detergents.
The washing of all the laundry present in our structure is entrusted to an external laundry service, which uses powerful oxygen-based bleaching products at high temperatures to eliminate any bacterial load.
We are in perfect harmony with the new hygienic parameters dictated by the WHO, and therefore all the rooms and common areas of Palazzo Castriota will be sanitized with the use of only professional alcohol-based or chlorine-based products and disinfected with the Ozone and sanitized with the use of new clinical sanitation systems following a specific protocol. This method, recognized by the Ministry of Health, allows us to eliminate all types of bacteria, viruses or parasites in an ecological and natural way and to sanitize mattresses, pillows, sofas and every element that makes up the furniture of our structure. Personal protective equipment and sanitizing alcoholic gels in the access area of the structure and in the common areas, will be at your disposal.